Let’s talk price increases Communicating price increases to your clients and customers. Prices are going up everywhere and have been for quite some time. I’ve got a number of clients that are on their third, fourth or fifth round of price increases since the pandemic
How many times have you had to take an important call from a customer during dinner? What are the chances that you would reply to an email or twelve at 11:30 at night? Have you ever stopped what you were doing (getting the stink-eye from your spouse) to reply to a client on the weekend? …
A life-long study of sales, selling, salespeople & anything related to the wonderful world of helping people make decisions has been a blast! As you might expect we run into quite a few sales organizations. A few things are constant among most of these organizations. There are some common characteristics that sales leaders look for …
8 Characteristics your Boss Wants to See in Salespeople Read More »
Some of you will remember this . . . some of you won’t. It was a while ago. The Alan Iverson rant (May 7, 2002) after the Celtics bounced the 76ers from the 1st round of the playoffs. He said the word “practice” 24 ½ times in a 2-minute span. It made Press Conference History. …
Has selling changed in the last few years? Yes! No question about it. Are prospects & customers getting smarter about your products & services? Likely. Is competition as fierce as it has ever been? Good chance. Are prospects harder to contact? DEFINITELY! When the COVID Pandemic started my clients would tell me, “Coach, nobody is …
Phone calls, voicemail messages, emails – you need to cut through the clutter! Read More »
Yogi Berra is known for whacky sayings & quotes that make you say, huh? He had a lot of them. His best? Hands down it has to be, Baseball is 90% mental, & the other half is physical. What’s so great about that quote? It applies to EVERYTHING! It applies to every sport from baseball …
Does your business lend itself to customers consistently placing “orders”? Are you lucky enough to enjoy easy & automatic renewal of business? If so, stop reading. Most salespeople have to endure a daunting balancing act – a balance between two activities: 1, the management of current accounts (farming) & 2, going out & finding new …
A Sales Organization’s Struggle: Hunting vs Farming Read More »
The best thing about a superstar salesperson? Her competitive spirit. She loves to win. But, more importantly, she hates to lose. Can’t stand it! We love competitiveness. A top 3 quality for sales studs & studettes. Show us somebody that abhors losing a game of cards, a game of racquetball, a game of corn-hole (or …
You’d have to search pretty hard to find anyone that has seen the movie Caddyshack that didn’t love it. It’s great. Rodney Dangerfield, Chevy Chase, Ted Knight. Who can forget Judge Smails putting pressure on Danny to putt on the final hole? “Well, we’re waiting!” Pure Smails. This is going to hurt. Someone asked a …
Referral. The very word gives people an upset stomach. The thought of putting myself out there & the chance that something could go wrong… “Nope… I can’t think of anyone.” You’ve all been there. On both sides: As the consumer: A salesperson asks you for a referral, “Do you know anyone that I should talk …
3 Ideas to Help you Stop Asking for Referrals & Start Asking for Introductions Read More »